Български 
English 
Русский 
Deutsch 
Español 
Français 
Polski 
Українська 
Hrvatski 
Ceský 
Danske 
Suomen 
Ελληνικά 
Magyar 
Svensk 
Türk 
יודיש 
Log in 
Customer reviews
Rating
94.0 %
from 14037 reviews from verified customers
Rewiews by nationality:
(9578)
(1741)
(1543)
(1480)
(463)
(435)
(388)
(313)
Latest reviews:
K******** N******* N****
Bulgaria
Bulgaria
29.09.2018
Service rating:
excellent
Staff rating:
good
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Avner Yeffet
Israel
Israel
29.09.2018
Service rating:
good
Staff rating:
good
Time to pick-up/drop-off:
excellent
Car rating:
good
The car was perfect for a family with 3 kids
Would you recommend us:
yes
no
Arie Savion
Israel
Israel
28.09.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
good
Would you recommend us:
yes
no
F******* L**** K**** C******
(1 booking)
England
28.09.2018
Service rating:
very bad
Company has decided to charge us over 500 euros 5 days after car was dropped off stating that there was damage to the car. We paid for full compensation but because we do not have a police report (for an accident that did not happen), it voids the protection.
Staff rating:
bad
Took a bit to get the car but no problems there. car was parked between another car and a tree so hard to inspect but I asked the guy to confirm I had full protection so thought nothing to worry about.
There was noone at the drop-off. I called the company and was told it was fine, just to drop the keys. Now 5 days later they state there is damage to the car even though I was told I had full protection. I was supposed to call the police for an accident that did not happen.
There was noone at the drop-off. I called the company and was told it was fine, just to drop the keys. Now 5 days later they state there is damage to the car even though I was told I had full protection. I was supposed to call the police for an accident that did not happen.
Time to pick-up/drop-off:
good
Car rating:
excellent
Go for a company that won't try to rip you off.
Would you recommend us:
yes
no
Jose Martinez
Spain
Spain
28.09.2018
Service rating:
good
We received a confirmation email informing us that a representative with an identification plate would drive us to the Top Rent a Car office in the T1 terminal.
Staff rating:
good
Time to pick-up/drop-off:
good
Car rating:
good
Would you recommend us:
yes
no
Gary Frederick Andersopn
United States
United States
27.09.2018
Service rating:
excellent
Nice car
Staff rating:
good
Should have explained how to put this model in reverse gear.
Friendly and speaks English well. Did have to cancel and redo credit card hold.
Friendly and speaks English well. Did have to cancel and redo credit card hold.
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
A***** A*******
(1 booking)
Italy
26.09.2018
Service rating:
bad
Agreed a pick @ terminal 1 when the car was at T2. I paid for the full insurance coverage and when I returned the car, because of a very little scratch found on the bumber ( back side) i was told that i should call police or them and return a lind of protocol police (?) what kind of police paper You may give back if you find it like it is in the morning after parking without car near to You?
Staff rating:
bad
I guess he has not enough knowledge
Time to pick-up/drop-off:
good
Car rating:
bad
Would you recommend us:
yes
no
Vitaliy Kulakov
France
France
26.09.2018
Service rating:
good
Staff rating:
excellent
Time to pick-up/drop-off:
excellent
Car rating:
excellent
Would you recommend us:
yes
no
Y**** M*** B** S******
Israel
Israel
26.09.2018
Service rating:
excellent
Staff rating:
excellent
Time to pick-up/drop-off:
good
Car rating:
excellent
Would you recommend us:
yes
no
Craig Alexander Hollins
(1 booking)
England
25.09.2018
Service rating:
excellent
Staff rating:
excellent
The staff at the desk where over-stretched as there was a lot of customers, and not enough staff. Although it was obviously a difficult situation for your staff, they remained calm and professional and are a credit to your company! They should be rewarded.
Such a helpful friendly chap! Your staff alone make me want to use Toprentacar next time
Such a helpful friendly chap! Your staff alone make me want to use Toprentacar next time
Time to pick-up/drop-off:
average
Car rating:
excellent
Would you recommend us:
yes
no
He could have shown more sympathy. He claimed that the car was dirty from the inside. We think that after 3 weeks of travel the car was cleani. Do we supose to take it to a full cleaning service before returning?